Key Responsibilities

POS Configuration & Maintenance

• Configure and maintain POS systems, including store settings, products, pricing, taxes, discounts, and promotions.
• Set up and manage user roles, permissions, and access controls.
• Configure payment methods, tender types, and transaction workflows.
• Perform POS software updates, patches, and system enhancements.

Testing & Deployment

• Conduct testing of new POS configurations and updates before deployment.
• Support rollout and implementation of POS systems across new and existing locations.
• Validate data accuracy and system functionality.

Support & Troubleshooting

• Provide Level 1/Level 2 support for POS-related incidents and service requests.
• Investigate and resolve configuration, transaction, and integration issues.
• Coordinate with v...