This role is for one of the Weekday's clients

Salary range: Rs 300000 - Rs 1000000 (ie INR 3-10 LPA)

Experience: 2+ yrs

Location: Hyderabad

Job Type: Full-Time

We are looking for a customer-focused Customer Support & Implementation Specialist to provide exceptional support and implementation services for SaaS-based business applications. This is a client-facing role where you will work directly with business owners, store teams, and end users to ensure seamless onboarding, effective product adoption, and prompt issue resolution.

You will play a key role in onboarding new customers, configuring systems, troubleshooting software and operational issues, and delivering outstanding customer support across calls, emails, chats, and ticketing platforms. The ideal candidate is a proactive problem-solver who enjoys helping customers, communicates technical concepts clearly to n...