The Capital One Concierge (Velocity Black) Principal Coordinator plays a vital role in ensuring that the highest standards of service delivery are met for all Velocity Black Members by making sure that all bookings are accurately completed and confirmed

Confirm via email and/or phone all reservation details (hotel, restaurants, transportation, payment information)

Support specialists by making calls to luxury hotels, restaurants, etc. to inquire regarding availability

Confirm same day reservations via phone

Remediate any booking issues identified during the validation process promptly

Partner with other group...