Job Summary / Purposes
The Client Advisor puts his / her professionalism at the service of the corporate image and of the customer's satisfaction and loyalty. He / she collaborates in achieving the quantitative and qualitative objectives for both the Department and the Store.
Responsibilities - Is aligned to the style and qualitative standards of the Brand throughout the Sales and after-sales process.
- Collaborates with other colleagues, contributing to create a good atmosphere within the store and is focused on achieving the customer satisfaction.
Sale - Is constantly up-to-date regarding fashion trends, knows and monitors competitors.
- Manages sales and optimizes each step of the sales process:
- Welcome and recognizes regular customers.
- Understands the customer's needs, both expressed and hidden.
- Presents and values the product range.
- Describes, recommends and highlight...