Position Overview
Become a Precious Metals Analyst as a full-time Customer Experience Associate at Canada Gold's Toronto location. Engage with customers buying and selling gold, silver, and other valuables while receiving comprehensive training.
This hands-on role offers a dynamic environment where you will deliver exceptional customer service both in-person and over the phone. You will learn to evaluate jewelry and precious metals, ensuring customers receive accurate information and education. Your efforts will contribute to daily operations and the overall success of the team.
Key Responsibilities:
• Deliver outstanding in-person and phone-based customer service
• Evaluate jewelry and precious metals using provided tools
• Educate customers with transparent, accurate information
• Maintain a clean and organized store environment
• Support daily operational tasks contributing to team success
Requirements:
• Minimum 1 year of customer service experience required
• Strong co...