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Premier care Representative - Senior

Company

FedEx

Location

mumbai, maharashtra

Posted

July 09, 2026

Position Overview

We are seeking a results-driven professional with strong analytical acumen and proven decision-making capabilities. The ideal candidate will excel in planning, organizing, and presenting complex information with clarity, while demonstrating a proactive approach to problem-solving. This role requires balancing strategic foresight with operational execution to drive measurable outcomes. Premier Customer Care; Premier Customer Support; All dedicated account desk/ sales solutions support processes for industry verticals and/ or high value customers, execution of solution logistics, tracking & monitoring solutions (including prevention), relationship management, issue resolution; Basic Process Onboarding; Bookings; Case Management; Claims Handling; Execution of Solution Logistics; Inquiry; Issue Resolution; Pro-active Notification; Pro-active Prevention; Relationship Management; Run and Provide Customized Reporting

Grade : 7

Analytical Skills: Collect, interpret, and s...

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