Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities Operational Related - Acts as a point of contact for referrals from the senior leadership team, corporate VIPs, media personalities and wedding couples pre‑arrival, during stay and post departure.
- Manages the pre‑arrival correspondence with all VIPs via various mediums – email, phone call, Whatsapp etc. and ensures that all room requests / purpose of visit are notated for follow‑up the night prior to arrival / on day of arrival.
- Anticipate all guest (VIP) needs, ensuring that all guests are at the forefront of every interaction, to provide an exceptional guest arrival and stay experience.
- Ensure that rooms are ready, prepared / inspected and amenities are placed in room, prior to guest arrival.
- All guests are to be met at the Hotel curbside / Lobby, ...