Summary

Primarily Pricing Support Coordinator prices out transactional requests, sends out templated emails to the partner companies addressing their concerns, and performs mainly data entry roles that are task-based.

Responsibilities

• Complete Quote Requests for Supplier that are for LEC suppliers (AT&T)
• Pre-Qualifications- Product and Supplier recommendations
• Salesforce Quote Management & Compliance
• Maintain an SLA of 4 hrs. with responses within Salesforce
• Salesforce Task management- follow up on outstanding quotes
• Supplier Pricing within portals
• Basic Pricing Proposal (single site)
• Multisite Proposal engagement & handoff to team Support Coordinator
• First Level on Escalations
• Traffic cop- Pre-Sales questions through company Glip and email
• Relationship with agents, internal departments and suppliers
• Manage and Set Expectations on turnaroun...