Job Responsibilities

• Analysis and resolution of fails.
• Coverage for DTC and Fed Markets across product class Equities & Fixed Income.
• Work directly with brokers / clients & custodians globally to resolve issues related to unmatched exceptions and to ensure a timely settlement.
• Partner with middle office in resolving issues to ensure trades settle on time and thereby enhancing the client experience.
• Unmatched trades and fails have updated and accurate comments available for auditors, clients, middle office and Account managers.

Required Qualifications, Skills and Capabilities

• Ensure all queries are dealt within defined SLAs and issues are promptly escalated to the team leader.
• Focus on client service.
• Knowledge on Trade lifecycle, settlements, trade types, swift messages is preferred.
• Market knowledge of International and DTC markets.
• Strong time management skills to d...