Elevate client relationships in the mining sector as a Principal Advisor – Underground at Brunel. This strategic role enhances customer success through technology deployment and continuous improvement.
Brunel is seeking a Principal Advisor for its mining client, responsible for fostering long-term customer loyalty. With over 10 years of mining and advisory experience, you will focus on enhancing technology adoption and success stories for clients. Collaborate closely with sales teams and product management to ensure a sustainable approach to digital reality solutions in underground mining.
Key Responsibilities:
• Act as a Subject Matter Expert for mining technologies
• Collaborate with AMs/BDMs for pre/post-sales support
• Develop deployment and Continuous Improvement strategies
• Generate case studies that quantify customer success
• Mentor the Customer Success team and improve team processes
Requirements:
• Degree in Engineering, Commerce, or Economics
•...