Lead strategic initiatives at Brunel as a Principal Advisor - Underground. This global role focuses on enhancing customer loyalty, deploying solutions, and fostering long-term relationships in the mining sector.
As a Principal Advisor, your focus will be on providing leadership in the Customer Success department for our mining client. You will leverage your deep understanding of underground mining technologies and engage in pre- and post-sales processes to design tailored solutions for customers. Your contributions will help build sustainable relationships and enhance product adoption and value.
Key Responsibilities:
• Act as a Subject Matter Expert on mining technologies
• Collaborate with regional teams on solution scoping
• Measure customer adoption and value quantitatively
• Generate success stories showcasing business outcomes
• Mentor the Customer Success team to drive improvement
Requirements:
• Engineering or related degree required
• Over 10 years...