At Medallia, we believe every experience is a memory that can inspire loyalty, trust, and growth. Our platform helps the world’s leading brands capture signals across customer and employee journeys and transform them into real-time action using AI and analytics at enterprise scale.

We are building the next generation of AI-native platforms that power intelligent automation, orchestration, and decision‑making across our products and internal systems. We are looking for a Principal AI Platform Engineer to help define and build the foundational AI execution layer for the company.

Mission

Build the core AI execution substrate of the company. This role is responsible for designing and scaling the foundational runtime that enables AI agents, orchestration workflows, memory systems, model execution, and policy enforcement to operate reliably, securely, and efficiently at enterprise scale. You will help shape the future of AI infrastructure at Medallia by buildi...