Be the one building AI-powered experiences where they matter most.

At Genesys we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people systems data and AI to help organizations deliver more personalized service improve operational efficiency and build stronger customer relationships.

Help build support and operate technology used by more than 8000 organizations in over 100 countries moving AI from possibility to production in real-world enterprise environments every day.

TheGenesys Principal AI Solution Architect isaseniorpresalesAIspecialist whooperatesacrossthreecoremotions:

• Drivingstrategic AI opportunitieswithcustomers andsalesteams
• Scaling the field through reusable assets technical enablement and coaching
• Shaping product and go-to-market direction through real-world customer and field feedback

This rol...