About the Role

Infosys Consulting is seeking experienced senior management consultants to join our Communications, Media, and Technology practice at a Principal Level in Canada.

As a Principal, you will be a thought leader in the CMT industry and a key advisor in defining solutions for major telecom operations such as AT&T, Bell Canada, Verizon, T-Mobile, Telus, and Rogers. Your work will shape value‑adding consulting solutions that enable our clients to meet the rapidly transforming business model of the CMT sector. You will have deep experience defining solutions and enterprise architecture across one or more sub‑sectors of the CMT industry.

Core Focus Areas

• Intelligent Customer Engagement
• Re‑imagined B2B Telecom Business
• Autonomous Networks
• Business and Technology Transformation

Client Leadership & Advisory

• Serve as a trusted advisor on customer care, operations strategy, experience tra...