Act as the primary entry point for all new requests related to the SwO system.
Ensure that the end-to-end solution design matches the requirements and is feasible for implementation.
Collaborate with stakeholders, including product definition and development teams, to capture and analyze solution elements for large cross-functional projects.
Respond to customer RFPs and coordinate the solution design with internal and external stakeholders.
Identify areas of repeat/common use and optimize the work of the department by documenting coherent, reusable solution responses. Propose evolution of products suited to the needs of market/customer.
Provide regular and relevant information status updates to stakeholders at any stage of the engagement.
Document and present solution recommendations to all stakeholders during solution review forums, with the ability to explain complex technical information in simple ways to a diverse audience.
Understand technical design...