Lead customer success initiatives as a Principal Managing Partner at Workday in Vancouver. Engage with deploying clients to enhance their experience and maximize value from Workday's technology.
In this senior role, you'll oversee the success of deployed customers across North America. Expect to cultivate C-level relationships, ensure successful Workday deployments, and promote the valuable components of the Workday Success Plan. Your performance will be measured by customer satisfaction and subscription revenue growth.
Key Responsibilities:
• Foster executive relationships with assigned customers
• Guide deployment teams to ensure project success
• Collaborate with internal teams for account planning
• Drive adoption of new Workday features and solutions
• Engage in customer steering committee meetings
Requirements:
• 10+ years deploying large Cloud SaaS ERP solutions
• 2+ years experience with cloud-native HR or Finance software
• Proven ability to ma...