The Platform Engineering team builds, secures and operates scalable infrastructure supporting cloud-managed SaaS products with on-premises components deployed at customer sites.

As our Principal Site Reliability Engineer, you will provide the technical leadership for reliability across our global platform. You will define the strategy, standards and operating model that ensure highly available, resilient and secure services, while remaining hands‑on with the design and operation of the technologies that underpin our production environments.

Working closely with Architecture, DevSecOps, Cloud Operations and Product Development, you will drive a culture of observability, automation and continuous improvement, ensuring issues are identified and resolved before they impact customers.

• Define and lead the reliability strategy for Tier 1 and Tier 2 production services, including service-level objectives, error budgets, observability, resilience, disaster recove...