At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.Position PurposeThe Solutions Engineer – AWS Contact Center Practice will support pre-sales, solution development, and go-to-market initiatives within TTEC Digital’s AWS practice. This role focuses on designing scalable AWS contact center solutions, building customer-facing demonstrations, creating reusable technical assets, and enabling delivery teams with best practices and accelerators.Location: Hyderabad, IndiaKey ResponsibilitiesSolution Development & Pre-Sales SupportDevelop technical solutions and architecture diagrams for customer proposals and RFP responses.Create detailed effort estimates and Scopes of Work (SOWs).Translate business requirements into actionable technical delivery plans.Support RFP/RFI responses with solution narrative...