Elevate customer interactions as Principal Technical Account Manager at Black Duck, renowned for excellence in application security. Focus on fostering integrations in CI/CD workflows.As a Principal Technical Account Manager (TAM), you will engage with key customers to ensure optimal implementation of Black Duck's solutions. Your role will revolve around enhancing the customer experience by advocating for their needs and guiding them through technical complexities. Equip teams with necessary training and resources to maximize software security and compliance.Key Responsibilities:
• Address and prioritize customer technical product inquiries
• Offer tailored compliance guidance for various industries
• Deliver comprehensive training sessions for development teams
• Align customer strategies with the deployment of AppSec tools
• Encourage a culture of knowledge-sharing among teamsRequirements:
• 12+ years in a customer-oriented technical capacity
• Robust understandi...