Elevate business processes as a Principal Technical Consultant at Crossfuze. Provide expert guidance on automating and modeling processes in ServiceNow for customer environments. In this senior role, you will engage with key customers to redefine and improve their processes through ServiceNow.
Key ResponsibilitiesSupport process definition and improvement workshops
Advise on maximizing ServiceNow capabilities
Draft user stories and acceptance criteria
Provide oversight and train system administrators
Deliver customer-facing documentation and solutions
Drive impactful ServiceNow solutions and foster continuous improvement at Crossfuze.
Requirements5+ years with ServiceNow implementation and customization
4+ years of web technologies and networking
Robust ITIL, JavaScript, and IT architecture knowledge
ServiceNow System Administrator and Application Developer Certifications
Excellent communication and project management skills#J-18808-Ljbffr