Overview

As a Lead Technical Consultant within our ProtectBuy (3D Secure) division, you will sit at the intersection of business strategy, customer support, and technical execution. You will champion improvements in fraud mitigation and payment authentication features into actionable support processes, and you will collaborate with product organizations and vendors to implement improvements and appropriate solutions.

Serving as a trusted, client-impacting advisor, you will bridge the gap between internal product teams, stakeholders, and customers solving critical roadblocks. Your expertise in global payment standards (such as 3D Secure and EMV) will be vital in driving product execution and ensuring a secure, seamless transaction experience.

Core Responsibilities: