OverviewJoin Gusto as a Principal Product Designer focusing on AI to elevate user experiences in small business operations. Lead the design of AI products that enhance trust and efficiency. In this pivotal role, you will guide the UX vision for Gusto's AI products, including the Gus conversational assistant and AI‑enhanced workflows.
Key ResponsibilitiesDefine UX for AI products and workflows at Gusto
Lead Tier 1 AI initiatives from conception to launch
Mentor design teams and enhance interdepartmental collaboration
Establish scalable AI design principles for adoption
Prototype AI experiences with up‑to‑date tools
RequirementsDemonstrated success in shipping impactful AI products
Strong systems‑level thinking in user workflow design
Technical understanding of AI systems and reliability
Leadership skills to coach and develop team members
Ability to collaborate closely with technical teams
Elevate how Gusto customers interact with AI solutions through inn...