United States
Suitability/Public Trust
Fully remote
Project/Program Management
**Overview**
GovCIO is seeking a Principal UX Program Manager to lead and mature user experience (UX), design, and human-centered practices across a growing Department of Veterans Affairs (VA) digital product portfolio.
This role will provide strategic leadership for UX and design operations, helping establish scalable approaches for design, usability, user-centered validation, and experience governance across multiple products and teams. The Principal UX Program Manager will oversee UX and design staff, guide organizational growth, and partner closely with program leadership to improve product usability, adoption, and outcomes for Veterans and VA staff.
The role will support both existing product portfolios and anticipated future growth, helping define organizational approaches, staffing models, processes, and standards that enable high-quality user-centered delivery at scale.
This p...