GENERAL STATEMENT OF RESPONSIBILITY:  Process incoming client orders and print consent forms. Support order workflow to meet the department’s SLAs and KPI’s.

ESSENTIAL FUNCTIONS:
Level 1
• Release sales orders and backorders within CRL’s Order Management tool.
• Print and sort consents according to the tact time of the work floor. 
• Sort all printed material and be able to match to the corresponding sales orders.
• Execute the Consent Capture process. 
• Arrange orders to meet the required turnaround time in accordance to the Service Level Agreements (SLA) and department specific Key Performance Indicators (KPI).
• Distribute all sales orders to meet the workflow of the fulfillment lines set up in the pick areas.
• Interact with Employers customer service and Employers sales to solve problems and ensure all consents are printed correctly.
• Maintain the write-off log.
• Participate in the consent inventory cycle co...