Position Overview
**About this role:**
Wells Fargo is seeking a Priority Support L3 Network Engineer manager to join our Network Operations organization. This role provides advanced, high touch operational support for Wells Fargo’s most critical network services and environments. As a Level 3 engineer, you’ll be responsible for deep technical troubleshooting, rapid issue resolution, and close coordination with engineering teams and vendors during high impact incidents. This role is hands on, fast paced, and focused on operational stability and customer outcomes.
**In this role, you will:**
+ Serve as Level 3 escalation support for complex and high severity network incidents impacting critical services
+ Lead advanced troubleshooting efforts across enterprise network environments, including routing, switching, firewalls, load balancers, proxies, and SD WAN
+ Actively participate in Major Incident Management bridges, providing technical leadership, accurate updates, and cl...