**Overview**

Private Branch Exchange (PBX) Technician (PSTS-2026-):

Bowhead seeks aPrivate Branch Exchange (PBX) Technicianto provide Base Telecom Support at the Everett, WA. ThePrivate Branch Exchange (PBX) Technicianeffort will provide telecommunications operations and maintenance (O&M). This position will require both in office and infield experience and duties.

ON job and verification training is offered for all full time Bowhead employees after 30 days of employment.

**Responsibilities**

Job duties include but are not limited to:

+ Operate and maintain government-owned **telephony switches (PBX)** , including:
+ **Avaya Systems CM4.0**
+ Perform:
+ Troubleshooting and repair of switch issues
+ Software updates and patching
+ Installation and configuration of switch hardware
+ Daily operation monitoring
+ Support for voicemail systems and IPE (Remote Intelligent Peripheral Equipment)
+ Utilize company v...