RESPONSIBILITIES/KEY PERFORMANCE AREAS (KPA):

• Reports directly to the Golf Shop Manager.
• Is responsible for continually increasing sales and maintaining the optimal customer service levels in the golf shop.
• All duties are performed under standard supervision.
• Supervises and assists in the daily golf shop operation, which includes opening and closing of the golf shop, selling of shop merchandise and supervising part-time workers.
• Ensure that the cleanliness in the golf shop remains at an optimal level.
• The Golf Shop forms part of the daily golf operations at the Golf Club, and the Golf Shop Assistant is responsible for assisting in creating a first-class experience to each customer, visiting the club.
• Adheres to all procedures as specified by golf shop policy documents.
• Is responsible for maintaining a well merchandised shop, as specified by the retail- and merchandising managers.