Summary Probation Support Technicians work directly with United States Probation Officers in the Pretrial and Post-conviction units. Responsibilities REPRESENTATIVE DUTIES: Assists in performing investigations of all types for the office and other districts. Researches, retrieves and verifies addresses, collateral requests, employment, education, treatment, credit reports and social history information. Receives and transfers files from other districts. Retrieves and verifies criminal history information. Enters data and uploads documents in probation/pretrial automated case tracking system (PACTS). Assists in completing pretrial collateral investigations. Processes incoming and outgoing correspondence. Answers and screens phone calls. Performs other duties as assigned. Requirements Conditions of Employment Incumbent must clear a federal background investigation and financial check. Financial and background check outcomes must be favorable. Financial rating must be in good standing, de...