Team – V1 Technology Operations 

Working Pattern - Hybrid – 2 days per week in the Vitality Sandton Office. Full time, hours per week. 

We are happy to discuss flexible working!

Top 3 skills needed for this role:

Proven problem management and root cause analysis expertise

Demonstrated ServiceNow, ITSM, and Dynatrace monitoring experience

Strong analytical thinking and data analysis capability

What this role is all about:

As a Junior Problem Analyst at Vitality, you will help ensure the stability, performance, and continuous improvement of our technology environment by identifying recurring issues, investigating root causes, analysing trends, and supporting the implementation of effective solutions. Working closely with support, development, and infrastructure teams, you will use data, monitoring tools, and problem management best practices to reduce repeat incidents, improve use...