A leading AI and IT Company in Abu Dhabi is seeking a skilled individual to drive root cause analysis and implement long-term resolutions to decrease recurring incidents. The role involves creating problem records, leading corrective actions, and maintaining documentation. Candidates should possess ITIL 4 Problem Management and High Velocity IT certifications, with strong analytical skills being essential. This is a full-time position within a government entity that offers a 1-year extendable contract.
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