Qualifications

• 2-3 years' business process management experience, with exposure to project management

Responsibilities

• Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve win-win outcomes.
• Initiate meetings with key stakeholders to track progress, manage expectations and ensure stakeholders' requirements are delivered.
• Preserve relationships despite airing conflicting views and seek mutual gains when addressing conflicts.
• Anticipate consequences and adapt problem-solving based on continual feedback.
• Act quickly to resolve problems, queries and complaints.
• Adapt communication styles to meet the needs of different audiences.
• Prepare and submit required reports within stipulated timeframes and provide feedback to management as required.
• Provide process ...