Position Overview
## Process Architecture ManagerApplylocations: 18F The Globe Towertime type: Full timeposted on: Posted 7 Days Agojob requisition id: R At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.## **Job Description**The Process Architecture Manager defines and maintains the CXM channels process framework. This role ensures that business processes are aligned with the company’s strategic goals, scalable for growth, and integrated across various functions. As a high-level individual contributor, you will act as a consultant to stakeholders, providing the architectural standards and analytical insights needed to drive operational excellence and digital transformation.* **Process Discovery & Documentation:** Conduct interviews, workshops, and day-in-the-life observations to capture current-state (AS-IS) workflows. Translate these findings...