Key Responsibilities:

Process Engineering & Optimisation

? Analyse existing software development, delivery, and support processes to identify inefficiencies, bottlenecks, and risks.

? Design and implement future-state processes aligned to modern digital and software engineering practices.

? Apply Lean, Six Sigma Business Process Management and Industrial Engineering principles to improve cycle time, quality, and cost efficiency.

? Develop and maintain process models, process maps, value stream maps, and standard operating procedures.

? Working at the intersection of business analysis, systems thinking, and technology implementation.

2. Digital Transformation & Modernisation change agent

? Support modernisation of legacy IT systems by defining improved delivery and operational processes.

? Review processes and identifying opportunities of disintermediation to unlock great value and effic...