Key Responsibilities: Process Engineering & Optimisation • Analyse existing software development, delivery, and support processes to identify inefficiencies, bottlenecks, and risks. • Design and implement future-state processes aligned to modern digital and software engineering practices. • Apply Lean, Six Sigma Business Process Management and Industrial Engineering principles to improve cycle time, quality, and cost efficiency. • Develop and maintain process models, process maps, value stream maps, and standard operating procedures. • Working at the intersection of business analysis, systems thinking, and technology implementation.   2. Digital Transformation & Modernisation change agent • Support modernisation of legacy IT systems by defining improved delivery and operational processes. • Review processes and identifying opportunities of disintermediation to unlock great value and efficiency in the solutions implemented. • Enable design thinking and approaches that facilitate transit...