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Process Excellence Manager

Company

EXL

Location

Pasay, National Capital Region

Posted

June 04, 2026

Position Overview

Role Overview


We are seeking a highly driven and consultative Transformation Professional who will partner with a diverse portfolio of clients to engineer and re-engineer processes, design strategies, and deliver impactful operational transformations. This role plays a critical part in supporting clients on their journey toward process excellence and digital transformation.

The incumbent will work closely with Operations and Support Leaders while managing client relationships, translating business objectives into scalable process, analytics, and digital solutions.


Key Responsibilities


  • Lead and deliver large-scale process improvement and transformation initiatives across client engagements
  • Partner with clients and internal operations teams to identify, design, and implement continuous improvement (CI) and digital solutions
  • Drive pro...

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