Position Overview
Enhance operational efficiency as a Process Improvement Analyst at Your Neighbourhood Credit Union in Kitchener. Employ Lean Six Sigma techniques to improve member engagement and service quality.
In this full-time role, you'll focus on analyzing processes, identifying risks, and implementing measurable enhancements at Your Neighbourhood Credit Union. Collaborate with stakeholders, conduct workshops, and develop a culture centered around continuous improvement while streamlining operations.
Key Responsibilities:
• Lead process analysis with Lean Six Sigma methods
• Monitor and implement improvements across all locations
• Work with stakeholders to define project success metrics
• Document standard operating procedures and controls
• Mentor team members on effective problem-solving techniques
Requirements:
• Green or Black Belt certification in Lean Six Sigma
• A minimum of five years relevant experience
• Strong understanding of financial service operati...