Are you passionate about driving better customer outcomes through data, process design, and remediation excellence?

We’re looking for a Process Improvement Senior Analyst to join Bankwest’s Customer Remediation team. This is your opportunity to make a tangible impact by identifying and troubleshooting failures, calculating compensation, and helping put things right for our customers.

You’ll work alongside a collaborative team of analysts, product owners, and remediation specialists to deliver high-quality, compliant, and timely remediation outcomes. If you have experience working on remediation programs, strong business acumen and understanding of Bankwest products, analysis skills, advanced Excel and data manipulation capabilities, and a knack for discovery and documentation techniques, we’d love to hear from you.

Apply now and help us build a better Bankwest.

See yourself in the team

The Process Improvement Senior Analyst is responsible ...