Key Responsibilities

Process Documentation & Mapping

• Document business processes, workflows, SOPs, policies, and procedures in a clear, structured, and standardized format.
• Gather process information through interviews, workshops, meetings, and coordination with process owners and department representatives.
• Analyze operational activities and convert them into formal process documentation, including process maps, flowcharts, SOPs, and work instructions.
• Support process mapping initiatives using tools such as Microsoft Visio, Lucidchart, PowerPoint, or similar applications.
• Maintain a centralized repository of process documentation and ensure documents are properly organized and accessible.

Documentation Management

• Review, maintain, and update existing process documentation to reflect operational, regulatory, or organizational changes.
• Ensure consistency in documentation formatting, ...