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We are committed to investing in our employees and helping you continue your career at ScotiaTech.

The Team

Global Technology Enterprise Platforms (GTEP) is a key technology division of Scotiabank, providing critical infrastructure solutions and support to the bank globally and employing approximately 2,000 full‑time employees and contractors, across 15 countries.

The IT Service Management (ITSM) department is the centre of excellence responsible for the Process, Governance, and operations of key ITSM practices globally.

The Role

You will be an integral part of our ITSM Process team, leading the gathering and documentation of requirements for process initiatives, reporting, governance, process/product management, and championing our Change & Release Management capabilities to allow for effective management and governance of the Bank’s controls.

As a member of the IT Service Management team, the Process...