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Process Manager

Company

eClerx

Location

Mumbai, Maharashtra

Posted

June 03, 2026

Position Overview

Summary

We are hiring a Risk & Controls professional to support a large banking program with focus on control design, issues management, remediation planning, governance, and executive-ready reporting/dashboarding (Excel + BI). This role is highly cross-functional and requires strong stakeholder management across Legal, Compliance, Risk, Product, Marketing, and Tech.

Key Responsibilities

1) Risk & Control Design

  • Support design and documentation of operational/marketing/digital controls (preventive & detective), including control objectives, testing approach, and evidence requirements.
  • Map controls to key processes and systems, ensuring alignment with compliance and risk standards.
  • Identify control gaps and recommend improvements to strengthen risk posture and reduce recurring defects.

    • 2) Issues Management & Remediation Planning

  • Manage end-to-end issues lifecycle: logging, triage, root cause analysis support, severity classificat...

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