Receipt of tax-free forms processed by offices and agents
Receipt of tax-free forms submitted by tourists and the sales team, or received by post
Processing of tax-free forms refunded via bank transfer (LBA)
Scanning of processed tax-free forms and sending the list to the central processing team for technical validation
Extraction of scanned tax-free reports and submission to the accounting team
Participation in the preparation of the VAT claim file
Handling phone calls from tourists and partner stores
Managing mail and emails from various internal and external stakeholders
Managing local procurement: collecting needs, requesting quotations, preparing purchase orders, and receiving purchased items