Overview

The Processing Center Supervisor leads daily operations and team performance within a fast-paced, client-focused environment. This role is responsible for driving productivity, ensuring data accuracy, and delivering high-quality service across multiple communication channels. The Supervisor plays a key role in coaching staff, managing workflows, and maintaining operational excellence while handling sensitive and confidential information. Please note position details below: The pay for the position is $21/hr. Schedule will be Monday - Friday from 1pm - 8pm. This is a fully onsite role based out of our office in Livonia, located at 17199 N. Laurel Park Dr., Livonia, MI 48512. How you'll make an impact Oversee day-to-day processing center operations, ensuring work is completed accurately, efficiently, and on schedule Lead, coach, and develop team members to drive performance and accountability Monitor and manage KPIs, productivity, and quality metrics; addres...