Job Title: Group Manager – Operations (Procurement / SCM)
Location: Chennai | Shift: EST Overlap
Experience: 15+ Years | People Management: 10+ Years
About the Rol
e We are looking for an experienced Group Manager – Operation s to lead end-to-end delivery across Contract Management, Strategic Sourcing, and Procurement Operation s
This role is critical in drivin g service excellence, SLA adherence, stakeholder engagement, and continuous improveme nt while managing large-scale operations and ensuring complianc
e.
Key Responsibilit
ies
✅ Operational Delivery & Perform
ance Manage end-to-end sourcing & contracting operations fo r a 40+ FTE
team Ensure execution of contracts, SOWs, NDAs, sourcing requests, e RFx, and PO appro
vals Track KPIs, SLAs, and dashboards; drive RCA and corrective act
ions Optimize workload distribution, capacity planning, and utiliza
tion✅ Stakeholder & Escalation Manage
ment Act as the primary escalation p
oint Colla...