Job Description
Your influential mission. You will...
- Process internal and external customers' requests and issues
- Make investigation of user complaints by application logs analysis and finding solution based on existing documentation
- Collaborate with partners and stakeholders through ticket systems and emails
- Apply application configuration changes
- Support deployment, verification and testing processes
Qualifications
Components for success. You...
- Have technical education and mindset with attention to details
- Possess intermediate or higher proficiency in English, both written and spoken
- Demonstrate clear and well‑structured verbal and written communication
- Are able to analyze application and system logs
- Bring strong troubleshooting and investigation skills
- Have a basic understanding of network communications and proto...