PURPOSE: To direct the operation of the produce department, including supervising and training personnel. Ensures customer service and product quality, freshness, safety and selection
DUTIES AND RESPONSIBILITIES:
Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson's philosophy of personalized service in the produce department. Supervising the day to day functions of the produce department to achieve customer service, and sales and profit Supervises, motives, directs, trains and in the hiring of produce personnel. Monitors associate performance and recommends personnel actions such as hiring, firing, layoff and disciplinary actions. Schedules personnel to ensure adequate coverage and service levels and to meet department budgetary objectives. Conducts d...