Position Overview:
Product Application Engineer operates as a technical interface between the commercial and the technical area, ensuring technical support to the sales network and cooperating with commercial team to support activities. Referring complex problems or requests to higher level staff (Technical Managers).
Claims and Studies 60%
- Collect and filter the information in order to provide useful information for the study. Discuss with different parties involved, both technical and commercial. Identify the customers' needs and transform them into requirements for the laboratory for the rationalization of products and start necessary commercial actions
- Organize samples for preparation and shipping. Identify the customers' needs and organize the preparation of samples according to technical and commercial information. Formalize the internal sample order and define the shipping terms based on the standard production t...