We are looking for a Product Design Director who obsesses over solving real problems for real people, not just making things look beautiful. While strong visual craft matters, your true north is creating solutions that meaningfully improve user outcomes. You thrive in ambiguity, embrace complexity, and guide teams to discover, design, and deliver experiences that make a difference in people’s lives.
Reporting to the CPTO, you will own the user experience of DocPlanner’s Practice Management Software product and AI efficiency tools for doctors and receptionists in all our markets.
Key Responsibilities User-Centric Vision: Champion a problem-first design approach, ensuring that every decision is grounded in research, data, and real-world user needs.
Problem Framing: Help teams uncover root causes, reframe challenges, and define clear problem statements before moving to solutions.
Design Leadership: Lead and mentor designers to think critically, experiment boldly, and validate ...