We are seeking a detail-oriented and cross-functional Product Manager based in Singapore to take end-to-end ownership of our brand CRM systems for XXX and XXX. This role is uniquely responsible for managing two offshore/regional CRM vendors, bridging cross-border technical and business teams, and driving the continuous optimization, functional iteration, stable operation and business value enhancement of dual-brand CRM platforms. You will collaborate with global business teams, local Singapore teams and China-based technical vendors, deliver customized CRM product solutions aligned with brand business characteristics, and support customer operation, member management and brand retail business growth.

Key Job Responsibilities

Independently manage two dedicated CRM vendors: supervise the daily delivery work of Singapore-based vendor and China-based vendor. Track vendor project progress, deliverables quality, development cycle and resource arrangement, conduct reg...