Product Manager - Customer Insight Platform (CIP)

Location: Telford (Primary Base) / Hybrid with travel to London & Stratford as required
Duration: 6 Months Rate: £400 IR35
Status: PAYE Only
Clearance: BPSS Required

Please note: BPSS clearance is required for this position. The role is offered on a PAYE basis only in line with client requirements.

Your New Role

We are seeking an experienced Product Manager to lead a critical discovery and delivery initiative within HMRC's Customer Insight Platform (CIP).The Customer Insight Platform consists of multiple cross-functional agile teams responsible for collecting, analysing and enabling the use of customer interaction data at scale. A new workstream, known internally as Flocking and within HMRC as the Adaptive Detection System for Counter Fraud, is being established to transform fraud detection capabilities across HMRC.

This innovative programme aims to move fraud detection from reactive, r...