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Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success (CS), and Financial Management (FM) solutions—delivered on Salesforce's leading cloud platform—provide the ability to run a connected services business, deliver with intelligence, and achieve business agility.
Product management is changing faster than at any point in the last decade. The administrative grind—writing first drafts, synthesising research, chasing status, grooming backlogs—is increasingly handled by AI. That frees time for the work that actually moves products forward: sharper strategy, deeper customer understanding, better problem framing, and faster experimentat...